Hi, I've just signed up via the website twice and would like to have this fixed. I signed up per the usual process, but while the webpage showed a popup confirming confirmation that I'd joined Ale Blazer, I couldn't actually redeem anything. All breweries on the list continue to say 'Join to Redeem'. I thought that the intial sign-up didn't go through, so joined a second time, but I'm still unable to redeem anything, and my bank account has been charged for two memberships. I haven't received an email confirmation either, so I'm not sure what's going on. Can you please assist in activating my membership and refunding the second, accidental payment? Thanks